If you used one of our return labels to send your return back to us, it will normally take around 2 weeks to arrive back to us. Once delivered to our Fulfillment Center in Pittsburgh, you can expect your return to be processed within 5-7 business days. As soon as we process your return, we’ll send you an email with all of the details inside! In the meantime, you can keep track of your package with the tracking number listed on your return shipping label or right within your ModCloth account under “Return Information”.
Articles in this section
- How do I generate a free return shipping label?
- What's your return & exchange policy?
- I need to return an order purchased in the store. What do I do?
- Can I receive a refund for an order that was purchased with store credit?
- Where's my return?
- Where should I send my return?
- What happens if I return an item that I bought on sale or used a promo code on?